Charlie Leung
IT Project Management Professional
Over a Decade of Experience Driving Strategic IT Initiatives and Business Value.
About Me
Core Expertise
An accomplished IT professional with a rich background spanning over a decade, managing large-scale IT projects and driving strategic initiatives to enhance business operations.
I leverage advanced methodologies and best practices in project management, agile frameworks (Scrum), and IT Service Management (ITIL) to deliver high-quality projects that meet and exceed stakeholder expectations.
Vision & Goals
I am passionate about leveraging my technical background and project management expertise to lead innovative projects that drive organizational success.
My goal is to contribute to impactful projects that create meaningful business value and to continue growing as a leader in the field, particularly in streamlining business processes for large user bases (1000+ users).
Key Contributions in My Current Role
I oversee critical projects supporting over a thousand business users. I successfully engage with stakeholders to identify new business values, drive continuous improvement, and collaborate with vendors to ensure quality, on-time delivery aligned with strategic goals.
Skills & Expertise
Core Management Skills
Methodologies & Frameworks
Technical Expertise
Languages:
Cantonese (Native), Mandarin (Native), English (Professional), Japanese (Elementary)
Professional Experience
Analyst/Programmer I & II
Drainage Services Department
2019 - Present
- Managed large-scale IT systems supporting over a thousand business users.
- Oversaw projects from planning to closing, ensuring alignment with business objectives and vision.
- Engaged stakeholders for continual improvement and new business value identification.
- Managed vendor relationships for timely and quality project deliverables, including system enhancement and maintenance.
Analyst Programmer
Hong Kong Observatory
2018 - 2019
- Developed and tested GIS applications using JavaScript, PHP, and Node.js.
- Collaborated with Scientific Officers to ensure software met stringent scientific requirements.
- Analyzed user requirements and designed responsive software solutions.
Analyst Programmer
Shanghai Commercial Bank Ltd
2017 - 2018
- Developed, tested, and deployed features for the Internet Banking System using high-quality COBOL and JCL code.
- Ensured compliance with regulatory and security standards in banking systems.
- Provided guidance and mentoring to junior team members.
Development Officer / Analyst Developer
HSBC
2014 - 2017
- Designed and developed solutions for the Finance Transformation Platform, ingesting and transforming data from upstream systems (COBOL/JCL on Mainframe).
- Collaborated with remote development teams across China, Malaysia, India, UK, and US.
- Supported ad-hoc incidents to meet regulatory compliance.
Software Engineer
TVB.COM
2013 - 2014
- Designed and developed high-quality web applications using modern web development frameworks.
- Collaborated with cross-functional teams (product managers, designers) on new features.
Key Certifications
PMP
Project Management Professional
Project Management Institute
- Issued: June 2024
- Focus: Predictive, Agile, and Hybrid Project Management.
PSM I
Professional Scrum Master I
Scrum.org
- Issued: December 2023
- Focus: Scrum framework, servant leadership, and maximizing value delivery.
ITIL 4 Specialists
Foundation & Advanced Modules
PeopleCert
- Modules: CDS, DSV, High-Velocity IT.
- Expertise: Service Design, Vendor Mgt, Continual Improvement.
Bachelor of Engineering (Honours) in Computer Engineering from City University of Hong Kong (2013).